Privacy Policy for Cowley Construction

1. Introduction

Welcome to Cowley Construction. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (https://www.cowleyconstructionuk.com/) or interact with us through our services.

By using our website, you consent to the practices outlined in this Privacy Policy.

2. Who We Are

Cowley Construction
Telephone: 01244 638490
Email: info@cowleyconstructionuk.com
Website: https://www.cowleyconstructionuk.com/

Data Protection Officer: Jason Cowley
Privacy Queries Email: info@cowleyconstructionuk.com

3. What Data We Collect

a. Personal Data You Provide Directly:

  • Full name
  • Email address
  • Telephone number
  • Company name (if applicable)
  • Project details
  • Any information submitted through our contact forms or email correspondence

b. Automatically Collected Data (Cookies & Analytics):

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on the site
  • Referring website addresses
  • Device type

4. How We Collect Your Data

  • When you fill out contact forms on our website
  • When you communicate with us via email or telephone
  • Through cookies and tracking technologies (see Section 6)
  • Through third-party analytics and advertising tools

5. How We Use Your Data

  • To respond to your enquiries and provide requested services
  • To process project requests and provide quotations
  • To improve our website, services, and customer experience
  • To run targeted advertising and marketing campaigns
  • To analyse website usage and trends using analytics tools
  • To comply with legal obligations

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website traffic. Cookies are small data files stored on your device that help us understand user behaviour and preferences.

We use the following third-party tracking and analytics tools:

  • Google Analytics – To analyse website traffic and user behaviour
  • Google Ads – For targeted advertising
  • Google Tag Manager – To manage website tags and tracking
  • Google Search Console – To monitor website performance in search results
  • LinkedIn Ads Tracking – For LinkedIn advertising and remarketing
  • Meta Pixel (Facebook & Instagram) – To track engagement and run targeted ads
  • YouTube Tracking – To monitor video engagement and interactions
  • MailChimp – For managing newsletters and email campaigns

Cookie Consent:

We use a Cookie Consent Banner on our website to inform users about our use of cookies. However, users do not have the option to customise or decline cookies. By continuing to use the website, you consent to the use of cookies.

7. Sharing Your Data

We do not sell or rent your personal data. However, we may share your data with the following parties for business purposes:

  • TOMC Marketing Ltd. – Our marketing partner, who may access data to manage marketing campaigns and website optimisation.
  • Third-party service providers – Including Google, LinkedIn, Meta (Facebook/Instagram), YouTube, and MailChimp, for analytics, marketing, and advertising purposes.
  • Regulatory authorities or legal bodies – If required by law or to comply with legal obligations.

8. Data Retention

We retain your personal data as long as our third parties mentioned do or until it is no longer necessary for the purposes outlined in this Privacy Policy. When your data is no longer needed, it will be securely deleted or anonymised.

9. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

  • Right to Access – Request copies of your personal data.
  • Right to Rectification – Request correction of inaccurate or incomplete data.
  • Right to Erasure – Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing – Request that we limit how your data is used.
  • Right to Object – Object to our processing of your data for marketing purposes.
  • Right to Data Portability – Request transfer of your data to another organisation.

If you wish to exercise any of these rights, please contact us at info@cowleyconstructionuk.com.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. This includes:

  • Secure servers and data encryption
  • Regular website updates and security checks
  • Controlled access to personal data within our organisation and trusted partners

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Cowley Construction
01244 638490
info@cowleyconstructionuk.com
https://www.cowleyconstructionuk.com/

For any data protection concerns, you can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Thank you for trusting Cowley Construction. Your privacy matters to us.